Monday–Friday, 8:00 AM–5:00 PM. Closed Saturday and Sunday.Reno Office (775) 331-5411
PRIVACY

Privacy & Your Information.

How PCCU handles website inquiries and assistant questions.

INFORMATION & CONTACT

Clear Information About Your Inquiry.

We use information submitted through our website to follow up on project questions and quote requests.

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FORMS

Information You Submit

Contact forms and callback requests may collect your name, email address, phone number, service region, and project details.

ASSISTANT

Chat Questions

Questions submitted to the website assistant may be logged to identify unanswered requests and improve the information it provides.

ACCESS

Authorized Staff

Website submissions are stored in a database that is intended to be available only to authorized PCCU staff.

CONTACT

Privacy Questions

Please avoid submitting sensitive personal information through the chatbot. For questions about your information, call our Reno office at (775) 331-5411.

This policy is draft informational content and requires PCCU approval before publication.